When you travel for work, chances are the worst thing you’ll endure is the indignity of removing your accessories or a lengthy delay in a boring yet safe airport terminal. But a small handful of travelers on a business trip have dealt with major issues like weather emergencies, muggings, car accidents or a nearby active shooter. Terrorist activity in European capitals like London, Paris and Brussels underscore the fact that business travelers need a trusted source of security information and access to emergency response services and evacuation plans.
“When an unexpected incident happens, travel managers immediately want to know: ‘Do I have employees in harm’s way and what steps do I need to take to get them to safety?’ We’re committed to leveraging emerging technologies to provide the best solutions for our travelers’ safety and security,” said Gabe Rizzi, President of Travel Leaders Corporate.
To meet these needs, Travel Leaders Group has debuted CARE, our new and innovative Duty of Care solution to help companies keep their business travelers secure around the globe. CARE is built with artificial intelligence (AI) and instantly updates travel managers with 24/7 alerts about emergency situations. It also offers optional on-the-road mobile tools and assistance to executives, travelers and non-travelers.
Watch Gabe Rizzi introduce CARE at the GBTA 2018 convention in San Diego.
Duty of Care Services Tiered to Suit Client Needs
CARE features three competitively-priced levels of service that companies can choose from to match varying needs. All levels of CARE are built with AI, powered by Stabilitas, to improve the speed, coverage, and validation for risk intelligence that may impact travelers.
1. CARE Essentials provides travel managers with email and SMS alerts about high-priority incidents around the globe that affect travelers before they embark and during their trips, as well as detailed email reports about the status of travelers impacted by events.
2. For companies requiring a greater degree of Duty of Care, the CARE Plus package adds a mobile app that both travel managers and travelers can use to access an online platform housing reliable pre-trip risk advisories and global alerts. It also features an interactive graphical dashboard that travel managers can use to view graphic displays of travelers’ real-time whereabouts and all types of incident alerts. Business travelers can also use their mobile app to check in and post safety status and location data.
3. Offering even more hands-on help, the CARE Premium package adds alerts to employees at a corporation’s facilities, in addition to medical assistance services, emergency travel services, security assistance services, travel risk management services, emergency response services, executive evacuation services and protection.
CARE boosts travel managers’ power to protect business travelers in an ‘unpredictable’ world.
As part of its CARE services, Travel Leaders Corporate will offer product installation assistance and ongoing support to corporate clients. “It’s an unpredictable world out there, and corporate travel managers are increasingly looking for more sophisticated tools to help them keep travelers safe,” said Rizzi. “Travel Leaders CARE puts the latest and most widely-used information technology to work so that doing business on the road is a less anxious, more reassuring experience.”
Learn more about putting Duty of Care into your travel program - check out this article.
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